Reviews

Dr. Prompton is an excellent dentist who took the time to explain every procedure thoroughly and with great patience and attention to detail. He is a professional who has a natural, friendly, and welcoming personality that helps put even the most anxious patient at ease.

- Eustina Zakher

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Dr. Prompton is an excellent doctor. He is kind, compassionate, communicative, and skilled. I would highly recommend him for high end care!

- Nisha Bhatt

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Who thought that going to the dentist can be a great experience! Lux Smiles staff were welcoming, atmosphere was very calming and Dr. Prompton was simply wonderful and patient. I would highly recommend Dr. Prompton and his team.

- Linda Samara

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I was REALLY impressed by the office and the quality of service here. I went in for a quick consultation with Dr. Prompton about teeth whitening. He presented me with two options an in-office option and at home kit, of which I went with the latter. The office itself is honestly so lush and pretty on the inside. It really was a premium service. Dr. Prompton himself is very kind, smiling face who answered all of my questions. I'm definitely going to be visiting their office again for future cosmetic needs.

- Neal Patel

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- Amanda Merlini

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I highly recommend Lux Smiles to anyone who is looking for a new dentist or smile. I hadn't been to the dentist in so long, so I was feeling nervous but Toni and both Dr. Promptons made me feel extremely comfortable. They were very caring, attentive, and understanding. They took the time to explain every part of the procedure and what to expect while also answering my questions in a way that made it easy to understand. On top of the kind care, Lux Smiles is extremely clean and I left feeling excited to go back!!

- Laiba Bajwa

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I met this morning with both Dr. Promptons. I was impressed with their professionalism, knowledge and concern. My dental situation is a bit complicated. They patiently explained what options are available. It was clear that they had my best interest in mind. I have been to other dentists in the past that pushed expensive treatment options that were not in my best interest. I feel confident that I will be in good hands under their care. I am impressed not only with their competence, but also with their concern for my well being.

- Steve Brown

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This was one of the best experiences I’ve had at a dental office. Super clean office and friendly doctors. Can’t wait to go back for my next checkup.

- Hannah Jo

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Super friendly staff & clean facility! Would definitely recommend.

- Sandra Hervias

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- Erica Orosco

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The professionalism and friendliness of the whole team is outstanding. I highly recommend Dr.Prompton if you want good quality dental care.

- allie starr

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One of the finest speciality offices I have ever been to. The dentists and staff there are very professional and cordial. Dr Prompton is extremely patient and his attention to detail in crafting my veneers were astounding. I would rate both the services and follow-ups offered here as one of a kind. I would recommend this office to all family and friends.

- Pheba Abraham

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Dr. Prompton is extremely friendly and personable. I highly recommend him, he will make sure you are comfortable and confident with your smile!

- Anna Ohde

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Dr Prompton is not only an exceptionally talented practitioner, but an artist. He was always insistent on taking the steps and extra time necessary in order to deliver the results I was looking to achieve. He didn’t just treat the symptom, he focused on treating the person. His meticulous attention to detail and ability to create my vision has truly given me something to smile about. Thank you Dr Prompton!!

- Amelia Sweet

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- Anuhya Gampa

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I highly recommend Lux Smiles. If you want an excellent compassionate and caring doctor visit Dr. Prompton . He is very experienced and knowledgeable and very honest . You will not be disappointed!

- Jessica Villa

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Friendly staff, quick and thorough service, plus I knew exactly what was going on because everything was explained in great detail! Will be back again.

- Kate Barrett-Murphy

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I want to recommend Lux Smiles to anyone who needs to find a dentist. You will be provided with excellent service, and fantastic results.

- Mauricio Aguilar

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Skrt Skeet now i love my teeth! Thanks guys!

- Caleb Reynolds

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Lux Smiles is amazing! The staff are extremely friendly, and take extra care with each patient. I'm really glad I found this place. I would recommend to anyone looking for new dentist in the Chicago area!

- Patrick Nguyen

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Dr. Prompton was suggested to me by my primary dentist in Chicago, in order to get a consultation on some dental implants I had done back when I was 18. He was nothing short of professional and accommodating to my long list of requests. I had questions regarding discoloration of the implant over time and he was able to inform me about the causes of the discoloration as well as treatment options that would go well with the rest of my smile. He even diagnosed me with a TMJ that I didn't realize I had. I had a wonderful experience, and I would wholeheartedly recommend his services to anyone who wishes to improve their smile.

- Humzah Qazi

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Knowledgeable and professional staff with a lovely office. They didn’t push any unnecessary services which is always a good sign. I’d recommend it to anyone looking for dental services in the city.

- Zayd Ibrahim

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I highly recommend Dr. Brady and his compassionate team! Kate, the patient coordinator made me feel so welcome; she was friendly and happy to answer any questions I had before my procedure to ensure I felt completely comfortable. If you are looking for a new dental home I would set up an appointment today!

- Brielle Barrett

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- Mercedes ONeil

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I highly recommend Dr. Prompton and Lux Smiles. The staff was very friendly, professional and created a very welcoming atmosphere. I will definitely be returning here!

- Marc R

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- Jack Weatherly

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Excellent service very professional very detailed For sure will be back Thank your very much

- Mia Sanchez

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Clean and beautiful office. I can tell they are very passionate in the work they do.

- Brooke Barrett

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- Simona Platukyte

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- The Rice Girls

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- Penny walsh

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The BEST dentist experience I’ve ever had. After one of the xrays showed a potential cavity, Dr. J Prompton carefully analyzed the situation and went as far as to ask another doctor in the office for a second opinion. I’ve experienced soreness after teeth cleanings at other dentistries, but at Lux Smiles my cleaning went smoothly and perfectly (felt no soreness or pain). I had been curious about veneers and Dr. J Prompton answered all of my questions as well as provided insight on other cosmetic options available. I am so appreciative of how thorough, communicative, and professional everyone was. I am very happy with my personalized experience at Lux Smiles. To top of off the facility is absolutely beautiful, new, and clean. I am looking forward to coming back!

- Juliana Gonzalez

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- Hannah Bollig

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I had two wisdom teeth remove and Dr. Brady made me feel better about the whole procedure. He explained everything and asked if I had any question. Dr. Brady and his assistant Wendy were very gentle. I healed in about a week. I would definitely recommend this dentistry for anyone who is looking to feel very comfortable especially for any extractions.

- Ruthy

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Thank you very much for your kind and sensitive attention I received at this office. Doctor Prompton is very kind and very knowledgeable of his work. He was also very abreast on handling my condition as a cancer survivor.

- Herlinda Argumedo

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I was recommended by a friend to try this place out with their great experiences and would like to pass that recommendation on to everyone else looking for a new experience. They did an excellent job with my teeth whitening and checkup. Couldn't recommend more with friendly staff and seemingly fun work office environment!!

- Matthew Flaig

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The friendly and professional staff was honestly amazing . Excellent experience! Will be back for sure!

- Myles

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- Noah Vreeman

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This is my favorite dental office, staff is friendly and teeth feel awesome.

- Jack Lorentzen

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My initial consultation with Lux Smiles was amazing! I appreciated the staff taking COVID precautions as well as going through great measures to ensure each client was treated with the greatest care. Can’t wait to come back and perfect smile!

- Alice Lindgren

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They were so friendly and welcoming. They make sure you are very comfortable and have a tv for you to watch, and also show you your teeth on the screen. It’s so cool!

- Jenna Rule

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Lux Smiles is a place like no other. You will be treated as a family member, and you can get answers to any question you have about anything dental-related. I highly recommend Lux Smiles.

- Alexander Delgado

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I recommend Lux Smiles to anyone looking for top notch care. This is by far the most caring, attentive, and thorough dental care I have ever received. I recently went to Lux Smiles for an All on 4/ All on 6 dental implant procedure and Sinus Lifts. Dr. Prompton made the whole process seamless- from intial consult, pre and post op. He explained each and every step, involving me in the process and leaving no questions unanswered. The surgical process was smooth with a quick recovery. Dr. Prompton followed up with me frequently to check on my recovery. I am currently 3 weeks post op with a BEAUTIFUL smile! I will update this review with pictures upon completion.

- Suzy Boyle

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I was nervous to get established with a dental practice in Chicago but Lux Smiles has proven to be a fantastic decision! I’ve gotten dental surgery with them as well as preventative care and have been more than satisfied with the thoroughness and care provided by all the professionals at the practice. I would recommend them to anyone and feel confident that I can go to them with any of my dental concerns

- Brittany Villarreal

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- Tyisha Williams

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Fantastic dentist and I got beyond amazing results with whitening!! Would highly recommend! Very friendly staff, super caring, and the office is very clean.

- marc a

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LuxSmiles offered me a wonderful experience! As someone who sincerely loved to laugh and smile and was always shy to do so, granting me a smile also granted me my confidence! Talk about something I should have done a long time ago!!! Dr. Prompton eased all my concerns despite me having ridiculous anxiety about going to the dentist. Definitely recommend!!!!!!!

- Sarah Austin

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Nothing but great things to say about Lux Smiles and Dr. Prompton. I don't particularly like going to the dentist, but Dr.Prompton is very knowledgeable and makes you feel comfortable during your appointment. The front staff is also wonderful and the office is beautiful. Bonus points for it being a family business.

- Courtney Martin

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Great office located directly in downtown Chicago. Dr.Prompton aka the professional smile maker, transformed my gummy smile to something I’ve only dreamt about. Not only did he put me at ease by explaining every step of the way, the procedure was painless! A fantastic experience that I would recommend to everyone even my family members! If you’re currently looking for a dental office, I highly suggest Lux Smiles!

- Michaela Weik

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This dentist office is great I'm scared of the dentist and these people make me not afraid of a dentist.

- Debra Sparkman

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Dr. & Dr. Prompton, gave me superb Customer Service. They both were very informative & patient when it came to explaining my dental care as well as my cosmetic requests.. I’m so glad to have found them while driving home..I will definitely recommend their dental expertise to others..Thank you.. Sincerely, J. Kirkland

- Cryptokina Mitchell

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- God Child

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Awesome mother and son team! I walked in last minute with a cracked molar - they fixed it for me right away! Highly recommend these two!

- daronadidas

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Dr. Prompton was very nice and professional, he explained all the steps before my whitening appointment and made me feel very comfortable! Definitely recommend

- Jamie Sobczak

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I had a wonderful experience at Lux Smiles with Dr. Prompton. I really don't like going to the dentist and hadn't had a cleaning for 2 years, but he put me at ease and made me feel comfortable. I had a cleaning and whitening which went very smoothly and got great results. Dr. Prompton answered all my questions and was very knowledgable and professional. My teeth are more sensitive to the whitening process so he gave me a product to help ease the pain. Overall, I would highly recommend this practice if you're looking for a new dentist!

- Elise Grill

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Excellent service and knowledgeable staff. Would recommend to anyone looking for a quality dental experience!

- Xavier D

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Great location with dedicated lot parking. Dr. Prompton is very thorough and gentle. He has a keen eye for detail and esthetics. Office is well-decorated and welcoming. Beautiful work. Highly recommended!!!

- chihai89

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Great experience with laser gum contouring. Everyone was so kind and patient with me and I'm so happy with the results. Fair pricing and convenient location with parking. I am sending my husband here too. Thank you!

- Heidi Hopson

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Amazing dentist! Absolutely painless and much better than expected. Would definitely recommend!

- Rosalba Perez

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Had the best dentist experience here. Incredibly friendly staff, beautiful office. Had a wisdom tooth pulled, it was painless and quick. Would definitely recommend this office to anyone.

- Javier Suárez

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- Dewan Wheeler

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Honestly just had my first fun dental experience here. Never thought I would use that word to describe a dental appointment, but here we are. Highly recommend Dr. Prompton.

- Larlix

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Excellent, excellent, excellent. I am extremely grateful for Dr. Prompton. Dr. Prompton and Dr. Jacqueline are angels. I have been trying to get my dental procedure done for years. I went to more than 20 different offices for help. Everyone would quote me insane prices or tell me that I would have to complete a million other things before they would help me. Dr. Prompton and Dr. Jacqueline helped me right away. They are extremely kind, intelligent, and care about their quality of work. If we weren’t in an pandemic I would have hugged them. I’m so happy that I could cry. Thank you, Lord. Go to Lux Smiles. They are excellent.

- Alexandria Simms

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I have never been a fan of any denstist because it's just a fear of mine, but at Lux Smiles they welcome you and make you feel at home. It has a very zen feel to it and I felt safe. Staff is all Covid vacinated and are taking all the precountions as far as I could see. I recommend them to anyone and have.

- peggy Alvarez

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- MILA Chicago

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I’m writing this review from the opposite perspective. Although, I am not a patient of Dr. Prompton’s...I was his dental assistant. I have first hand witnessed the amazing work he delivers through dentistry. He truly cares about his patients. He listens and really takes his time to understand your wants and needs. He is so phenomenal. He is kind, gentle and extremely friendly. Also, his smile brightens up the whole room! He has a very calming and professional demeanor. I recommend Dr. Prompton and his practice for any of your dental care needs! I am also fortunate that we have been able to stay friends after he moved on to establish his own practice. It’s STUNNING!

- Livia Grace

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- F D

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Dr. Prompton and his staff made me feel right at home… I was nice and comfortable, and with his expertise and wise counsel, he transformed my smile and changed my life…. I was already a confident man, but they took me to another level there at LuxSmiles…. I am forever in debt

- King Gizzle

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I Jennifer Mays went Lux Smiles about a root canal. I was treated really good and cannot wait to return. In April 2021. I will also refer people to a nice, and clean Dental place Lux Smile. Very pleased! And also are Friendly !

- Jennifer Mays

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They offer an excellent service … very professional… you are going to love this dental office.

- Mileidy Ortega

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- Sherri O

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Over the last year I have had several procedures done at Lux Smiles and am very satisfied. From the time I came in Dr. Josh and his team went out of their way to make things easy. From being flexible with scheduling , payment arrangements to the actual procedure it was on point. Last year I was afraid to show my smile & very self conscious. Now I can go out in the world and be confident I look my best and smile freely.

- Andrew Terveer

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As someone who doesn’t normally enjoy going to the dentist, Dr. Prompton was excellent and made me feel very comfortable. He answered all my questions, provided great care, and was able to make the overall experience much less nerve wracking than previous providers have. I will definitely be returning in the future!

- Jiten Patel

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I went in for a routine dental cleaning and it was such a pleasant experience! The office was very clean and pristine. Dr. Joshua and Jacqueline Prompton were both kind and professional. As someone who usually avoids hospitals/doctors whenever possible, they made me feel completely comfortable in the environment. Probably the best providers I've been to thus far and will definitely continue visiting. I highly recommend checking them out!

- Chelsea Hu

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Personal attention and kind . this practice is a rare find. From the receptionist to the doctors, the feeling is relaxed, comfortable and inviting. These dentists are the cream of the crop... you will see what I mean when reading their profiles. Great pricing, too.

- Jamie Newell

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Very fair pricing and exceptional service. The staff was friendly and very accommodating. I really appreciated how much time they spent on my procedure ensuring everything was perfect. Would highly recommend to anyone.

- Jake McCurdy

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Dr Prompton was amazing. From the minute I walked through the door to when I walked out, it was such a pleasant experience (which is hard to do for a dentist!) The entire staff was incredibly friendly and professional. I actually can’t wait to go back!

- Klaudia Dworzanczyk

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Highly recommend if you’re looking for a dentist in Chicago! The staff is super friendly and does great work. Thank you!!

- madison christensen

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Dr. Prompton is the best!! He was so friendly along with the rest of the Lux Smiles staff. They were very accommodating and caring throughout my whole appointment, and the results from my teeth whitening were amazing!! I recommend Lux Smiles for any and all of your dental needs

- Rithika Matta

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AMAZING PLACE! They are super nice, super detail and really do a good job, I got a cleaning and a super white teething! I’m very happy with the results! Keep up the good work

- Boa Food

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I came to Doctor Prompton to correct my smile years after braces. He did an incredible tooth contouring job, which fixed my biggest ongoing insecurity with my smile! He was incredibly kind, gentle, and sensitive through this service that was very important to me. I later got my teeth whitened and couldn't be happier! Highly recommend Lux for anyone's cosmetic dental needs.

- lindsey hart

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Best dentist ever! Friendly and took care of my detailed requests! Thank you Dr. Prompton

- Amber Challans

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Dr. Prompton is the best! He made my teeth whitening experience easier than could have imagined

- Ben Hale

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As a coffee addict, I tried countless ways to get rid of my strains and nothing gave the results I wanted until I've met Dr. Prompton! He informed me before every step and made me feel very comfortable throughout my appointment. I've had braces before and currently have permanent retainers, Dr. Prompton patiently and very delicately worked through my retainers and the results were extraordinary! Lux Smiles is the best in Chicago!

- Damla Ulku

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Best dentist in Chicago! Attentive, caring and compassionate!

- Adam Ostrand

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I loved my teeth whitening experience at Lux Smiles and very happy with the results. The staff is friendly and professional. They are extremely good at making your smile look as great as possible and I can tell that they take pride in ensuring you love the end results, even if it takes them extra time. I definitely recommend them to anyone looking to improve their smile and confidence.

- Drew Bonslater

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As someone who has been terrified of going to the dentist for years, I can finally say that I’m over my fear because of my amazing experience at Lux Smiles. The staff was accommodating and knowledgeable and I did not feel any pain at all. Now I look forward to going to the dentist!

- Veronica Socha

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LOOK NO FURTHER– TRULY BEST EXPERIENCE OF MY LIFE. THANK YOU DR. JOSHUA PROMPTON FOR MAKING ME LOVE MY SMILE AGAIN! –––––––––– I never write reviews, however the outstanding care Dr. Joshua Prompton and his team gave me deserves recognition. Coming from a traumatizing past with dental malpractice, terrified is an understatement surrounding my fear of "The Dentist". Nevertheless, I was in dire need of a DEEP Cleaning (Ahhh)! I knew my inability to remain calm would not only be challenging for me– but the chosen dentist as well... Turns out it was a breeze thanks to Lux Smiles & their phenomenal team! From the moment I stepped through the front door, both Dr. Joshua Prompton and the front desk took charge to ensure I was comfortable and had no need to be nervous. They even gave me a warm blanket during the procedure so I was cozy. Not only was Dr. Joshua Prompton beyond patient while dealing with my anxiety, he was very gentle and never poked my gums; even allowing me to take breaks when needed. Finally after 6 years of dreading the dentist, I can proudly say my next appointment @Lux Smiles is already booked! My teeth feel amazing:) I applaud Dr. Joshua Prompton's kindness and my appreciation goes far beyond words. Thank you for your great work.

- Ava Fischer

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I hadn’t gone to a dentist in years after I had multiple poor experiences, I stopped trusting dentists. A friend of mine recommended Lux Smiles after hearing me complain about tooth sensitivity. I took their word for it and saw Dr. Prompton for a cleaning (that was extremely overdue) and I’m glad I did. Dr. Prompton walked me through each step of the appointment, and I was comfortable receiving quality care at his clinic. I’m grateful to be a patient here, and would recommend anyone seeking a new dentist to try Lux Smiles. The receptionist was also very easy to work with, and the clinic has a parking lot!

- Karan Jariwala

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They did such a great job with my teeth cleaning! Everyone is very friendly and the office and dental areas are super clean.

- jessica orman

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Had the best experience at Lux Smiles! Came in for a routine cleaning and check up. Dr. Prompton was very friendly, attentive, and professional. He answered all my questions, and even went an extra mile with his service. The office itself is newly renovated and has nice staff. Will definitely be coming back and recommending it to friends.

- Nadezhda Tarasova

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I had the best time and so felt so comfortable! Everyone was so welcoming and Dr. Prompton did a wonderful job.

- Meg Maune

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Thank you so so much, Dr. Prompton! I love how my teeth looks now than even before the accident. Unfortunately, I chipped half of my front tooth after drinking some hours at a wedding and it was a traumatizing experience! My lovely sister referred me to Lux Smiles and i got an appointment right away after texting them. Side note: I really liked that i could text instead of call and get a response super quick! From the very first visit to the last one, Dr. Prompton was kind, communicative and so caring. This was my first time getting any dental cosmetic procedure and Lux Smiles made me feel comfortable and relaxed the entire time. I 100% will return and have recommended Lux Smiles to all of my family members and friends.

- Tenzin Dawa

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Super fast, thorough, and caring staff. Dr. Joshua is a great dentist! He is kind and takes time to explain and educate you on a plan of care! You can really tell that he loves what he does! The office is clean and relaxing! Front desk staff and other doctors are extremely caring and intelligent! Highly recommend!

- Vlada Bazelchiuk

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I came in for an in-office teeth whitening with Doctor Prompton. I came out with a great result from the whitening and am loving having a brighter smile! Thank you for the care and comfort !

- Nayeli Alvarado

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I came in for a tooth gem and I’m so happy with the results! Dr Prompton did a great job, they look amazing.

- Olivia Schurman

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I saw doctor Joshua Prompton for a teeth whitening & had the best experience. My teeth are SO WHITE. It only took about an hour & I could instantly see a huge difference. He was so kind & answered all of my questions. + the office was sparkling clean & cute. 10/10 would recommend

- samantha smyser

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loved my experience here at Lux Smiles. Everyone was super nice, and Dr. Prompton did an amazing job at explaining everything I needed to know about the tooth gems. Highly recommend this office.

- mercedes

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